Online Order Cancellation

If you placed an order online, please complete the contact form below with as much detail about your order as possible in order for us to cancel your order.

If you placed an order through one of our branches then please call the branch direct.

Name*
First Name Last Name
Email*
Telephone
If you would like us to get back to you about your query by phone
I have a question for*
In order for us to direct your query to the right person, select from the dropdown what your query is in regards to.
Turnbull Account Number*
Order Number*
Nearest Branch*
Your Query
Marketing Preferences
Turnbull is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
- I would like to receive occasional emails with offers and promotions.
The information you provide will be processed by Turnbull and our service providers for the purpose of reporting & handling your request. Personal or technical data will be used to reply but not shared with any other third party without your permission. Turnbull and our service providers will retain your data in accordance with our retention policy and Data Protection legislation. Visit Turnbull's Privacy Policy for more information.
Phone
This field is for validation purposes and should be left unchanged.

See clause 8 of our terms and conditions for more information on our online order cancellation policy.

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We are now closed for the holidays. Online orders placed will be processed when we re-open on Thursday 2nd January.

Online Order Cancellation